TRANSPORT OF PHARMA PRODUCTS AND VACCINES BY AIR
About Time and temperature-sensitive pharmaceutical products, such as vaccines, medicines, and other healthcare products require specific handling, monitoring, process controls, transportation, and storage requirements. Through this e-learning course, you will understand these commodity specifics, as well as the requirements for packaging, documentation, and physical handling. Learn about product and transport process temperature ranges, packaging technologies,…
Travel and Tourism Consultant for the Leadership & Management Diploma
COURSE OVERVIEW Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor© . Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and…
Harvard ManageMentor for IATA Students and Graduates
COURSE OVERVIEW Harvard ManageMentor© (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing’s world-class experts, this training program delivers critical leadership and management skills when you need them most. The HMM© program is offered as…
Foundation in Travel and Tourism with Amadeus for the Leadership & Management Training Program
COURSE OVERVIEW Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor© (HMM©).The IATA modules will help you acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.Provide advice on flight,accommodation and tour products, and how to ensure travelers…
Foundation in Travel and Tourism with Amadeus
COURSE OVERVIEW Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements. Improve your customer service and sales skills in order to better advise travel customers about when and…
Airline Customer Service for the Leadership & Management Training Program
Course Overview Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. This training program combines IATA’s trusted Airline Customer Service course with Harvard Manage Mentor© (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. Who should attend?…
Airline Cabin Crew Training for the Leadership & Management Training Program
Course Overview Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals…
IATA Aviation Security Awareness
Security is a concern for everyone in the industry, affecting virtually all areas of operation. Whether you work with passengers, cargo or at a security checkpoint, you have a role in keeping the industry safe. This course introduces you to the security measures and regulations you need to know to work responsibly in the industry….
IATA Passenger Ground Services
IATA Passenger Ground Handling Course is an ultimate guide to the most essential elements to work in the most leading Airlines and obtain the skills with International Standards to provide assistance and related passenger services at the check-in, gate and concourse of any International Airport. Download Course Outline
IATA Cargo Security Awareness
Build necessary awareness regarding air cargo security and understand applicable regulations, latest concepts and basic principles of security in cargo environment. This training may be used as a foundation for personnel who have to execute cargo security functions. Course content Threats to aviation and introduction to cargo security; Importance of implementation of security measures;…
IATA Selling and Managing Airline Reservations and Travel in Amadeus (SMART AMADEUS)
Selling and Managing Airline Reservations and Travel (SMART) course teaches the skills and knowledge required to sell, make and manage flight, hotel and car reservations in a simulation of the Amadeus system. Serving the needs of a billion travelers every year, the travel and tourism industry continues to grow at an average rate of 4%…
IATA Airline Cabin Crew Training (Qatar based Applicants)
Working as cabin crew for a major airline is an exciting and challenging experience. In addition to jetting off to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations. This course is ideal for young professionals looking to…
IATA Travel and Tourism Consultant
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, gain the skills to process ticket exchanges and reissues, and understand how industry regulations affect your travel operations.
IATA Airline Customer Service
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude. Frontline airline customer service professionals, such as ticket reservation staff, check-in and gate agents, and cabin crew, work in one of the most dynamic industries.In this course, we will examine how the Internet, social media and new technologies are changing airline customer…